Last Updated: April 4, 2025
1. What is High Trend?
High Trend is an online store offering curated lifestyle, fashion, and trending products shipped directly to your door.
2. Where do you ship?
We currently ship to customers within the United States.
3. How much is shipping?
We charge a flat shipping fee of $5.99 on all orders.
Shipping is free on select promotions.
4. When will I receive my order?
Our estimated delivery time is 6–9 business days, depending on your location.
This includes 1–2 days handling and 5–7 days transit.
5. How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email.
You can also contact us anytime at info@hightrend.site for updates.
6. What is your return policy?
You can return items within 14 days of receiving them, provided they are unused and in original condition.
See our full Return & Refund Policy.
We do not offer direct exchanges. If you need a different item, please return your original and place a new order.
8. What if I received a damaged or wrong item?
Email us within 14 days at support@hightrend.site with your order number and photos.
We’ll replace it or issue a refund free of charge.
We accept:
Visa, MasterCard, AMEX, Discover, JCB, Diners Club, Apple Pay, Google Pay, PayPal, Venmo, and more.
10. How do I contact customer support?
- 📧 Email: info@hightrend.site
- ☎ Phone: +1 (747) 365-4518
- 💬 Chat Support: Available 24/7
- 📍 Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (PST)